Thank you for choosing Meledi! We’re thrilled to bring our joyful accessories to you. Our shipping process is designed to be smooth and reliable, so your order arrives with the same care we put into crafting it. Here’s everything you need to know.
Where We Ship
We deliver our accessories to customers in Vietnam and the United States:
- Vietnam: 89 Pham Ngu Lao, Dong Son, Dong Hoi, Quang Binh 47000, Vietnam
- US Warehouse: 302 Tayman St, San Antonio, TX 78226, United States
Delivery Timeline
Your total delivery time includes order processing plus shipping time.
Order Processing
We lovingly prepare your order within 1-2 business days, ensuring every piece is packed with care.
Shipping Costs
Our shipping rates are simple and affordable:
- United States:$3.70
- Vietnam:$2.00
Shipping Time
Delivery times depend on your location:
- Vietnam: 2-5 business days
- United States: 1- 4 business days
Tracking Your Order
Once your order is on its way, we’ll send you a confirmation email with a tracking number. You can use it to follow your package’s journey. If the tracking info doesn’t update right away, give it 1-2 days for the carrier’s system to catch up.
Common Shipping Questions
Can I change my delivery address?
You can update your address within 12 hours of placing your order by contacting us. After that, we’re unable to modify it, so please check your details before checkout.
What if my order is delayed?
Occasionally, delays may occur due to:
- Bad weather or natural disasters
- Health restrictions (e.g., public health events)
- Traffic or transportation issues
- Carrier delays
If your package is running late, reach out, and we’ll help track it down.
Need Help?
Got questions about shipping? Email us at [email protected], and we’ll get back to you within 12-24 hours. We’re here to make your Meledi experience as joyful as our accessories!